Present at every step of your journey
Our commercial approach is to work with you to design a service based on your needs and logistical constraints from the moment we receive your service request. Our expert Customer Teams have a thorough understanding of your industry and are at your disposal. From the specifications to the realization of your transport, we provide a range of expertise (technical-commercial study, transport engineering, safety consulting) aimed at offering you a competitive, safe, and robust service for both domestic and international transports.
Transport solutions tailored to your needs / Real-time traffic monitoring
Transport solutions tailored to your needs
Our teams guarantee diversified transport solutions that are adapted to your needs and reliable. Our offer includes:
Resources sized to cope with any eventuality, including your seasonal production variations;
Reduced border crossing constraints through our European network and cooperation with partner operators, allowing us to assemble your flows internationally;
Rapidly developed transport solutions and means also adapted to your massive carrying needs; Our trains can transport up to 2,000 tonnes of gas or oil, with wagons loaded up to 65 tonnes of oil and 55 tonnes of LPG, compared to 40 tonnes per truck.
Real-time traffic monitoring
To manage your traffic continuously, we have:
Dedicated client teams with a daily contact for the monitoring and management of your transports;
A range of e-services on our Client Portal: order entry, geolocation of your goods, calculation of your CO₂ emissions, access to your billing, and many other services.
High level of safety for your shipments
Our “Presence Fret” expert group ensures 24/7 operational management of any incident that may occur during the journey. At the first sign of an incident, we immediately notify you and all relevant parties and alert state authorities if necessary.
Additional offers
We offer the technical support of our experts (dangerous goods wagons, letters of carriage, etc.) and also provide loading and unloading operations of wagons tailored to your logistical organization.
Our additional solutions
To provide you support on a day-to-day basis, we offer the technical support of our experts (wagons, dangerous goods, loading, consignment notes, etc.).
We also offer wagon loading and unloading services to adapt to the storage capacities of destination depots and their logistics organisation.
